{"id":4216,"date":"2026-11-09T12:33:27","date_gmt":"2026-11-09T12:33:27","guid":{"rendered":"https:\/\/livinsoft.com\/?page_id=4216"},"modified":"2026-11-09T14:16:29","modified_gmt":"2026-11-09T14:16:29","slug":"sales-and-refund-policy","status":"publish","type":"page","link":"https:\/\/livinsoft.com\/tr\/sales-and-refund-policy\/","title":{"rendered":"Sales and Refund Policy"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h2>Sales and Refund Policy<\/h2>\n<h3 style=\"color: #000000;\">1. Sales Terms<\/h3>\n<p style=\"font-size: 15px; color: #000000;\"><span style=\"font-size: 15px; color: #000000;\" data-fusion-font=\"true\"><span style=\"letter-spacing: 2px; line-height: 17px;\" data-fusion-font=\"true\"><span style=\"font-family: Quicksand; font-size: 15px; color: #000000; line-height: 16px; letter-spacing: 0.285px;\" data-fusion-font=\"true\" data-fusion-google-font=\"Quicksand\" data-fusion-google-variant=\"300\">Livinsoft provides cloud-based software solutions for businesses. Our products and services are not sold directly through our website.<\/span><br \/><\/span><\/span><\/p>\n<p><span style=\"letter-spacing: 2px; line-height: 17px;\" data-fusion-font=\"true\"><span style=\"font-family: Quicksand; font-size: 15px; color: #000000;\" data-fusion-font=\"true\" data-fusion-google-font=\"Quicksand\" data-fusion-google-variant=\"300\"><span style=\"font-size: 15px; line-height: 16px; letter-spacing: 0.285px;\" data-fusion-font=\"true\">Our software services are provided based on customized quotations and Software License and Service Agreements executed between Livinsoft and its customers.<\/span><br \/><\/span><\/span><span style=\"letter-spacing: 0.285px; line-height: 16px; font-family: Quicksand; font-size: 15px; color: #000000;\" data-fusion-font=\"true\" data-fusion-google-font=\"Quicksand\" data-fusion-google-variant=\"300\">The scope of services, subscription period, pricing, payment terms, and other commercial conditions are defined in the relevant quotation and agreement.<\/span><\/p>\n<h3 style=\"color: #000000;\">2. Service Delivery<\/h3>\n<p class=\"isSelectedEnd\" style=\"font-family: Quicksand; font-weight: 300; font-size: 15px; color: #000000; line-height: 16px; letter-spacing: 0.285px;\" data-fusion-font=\"true\" data-fusion-google-font=\"Quicksand\" data-fusion-google-variant=\"300\">Access to Livinsoft software is provided in accordance with the terms and conditions agreed upon between the parties.<\/p>\n<p class=\"isSelectedEnd\" style=\"font-family: Quicksand; font-weight: 300; font-size: 15px; color: #000000; line-height: 16px; letter-spacing: 0.285px;\" data-fusion-font=\"true\" data-fusion-google-font=\"Quicksand\" data-fusion-google-variant=\"300\">All software services are delivered digitally, and no physical products are shipped or delivered.<\/p>\n<h3>3. Cancellation and Refund Policy<\/h3>\n<p style=\"font-family: Quicksand; font-weight: 300;\"><span style=\"font-size: 15px; color: #000000;\" data-fusion-font=\"true\">As Livinsoft services are provided on a contractual subscription basis, subscription cancellations and refund requests are subject to the terms and conditions specified in the agreement executed between the parties.<\/span><br \/><span style=\"font-size: 15px; color: #000000;\" data-fusion-font=\"true\">Cancellation requests submitted during an active subscription period are governed by the termination provisions of the applicable agreement.<\/span><br \/><span style=\"font-size: 15px; color: #000000;\" data-fusion-font=\"true\">Refund requests may be reviewed in cases of incorrect or duplicate payments, failure to provide services in accordance with contractual obligations, or mutual agreement between the parties.<\/span><br \/><span style=\"font-size: 15px; color: #000000;\" data-fusion-font=\"true\">All mandatory rights and protections provided under applicable laws remain reserved.<\/span><\/p>\n<h3>4. Cancellation and Refund Requests<\/h3>\n<p class=\"isSelectedEnd\" style=\"color: #000000; font-family: Quicksand; font-weight: 300; font-size: 15px;\" data-fusion-font=\"true\" data-fusion-google-font=\"Quicksand\" data-fusion-google-variant=\"300\">Customers may submit subscription cancellation or refund requests in writing through Livinsoft&#8217;s official communication channels.<\/p>\n<p class=\"isSelectedEnd\" style=\"color: #000000; font-family: Quicksand; font-weight: 300; font-size: 15px;\" data-fusion-font=\"true\" data-fusion-google-font=\"Quicksand\" data-fusion-google-variant=\"300\">All requests will be reviewed in accordance with the applicable agreement and relevant legislation, and customers will be informed of the outcome.<\/p>\n<h3>5. Contractual Provisions<\/h3>\n<p class=\"isSelectedEnd\" style=\"color: #000000; font-size: 15px; font-family: Quicksand; font-weight: 300;\" data-fusion-font=\"true\" data-fusion-google-font=\"Quicksand\" data-fusion-google-variant=\"300\">This policy is provided for general informational purposes.<\/p>\n<p class=\"isSelectedEnd\" style=\"color: #000000; font-size: 15px; font-family: Quicksand; font-weight: 300;\" data-fusion-font=\"true\" data-fusion-google-font=\"Quicksand\" data-fusion-google-variant=\"300\">The detailed terms and conditions governing the commercial relationship between Livinsoft and its customers are set forth in the agreement executed between the parties.<\/p>\n<p style=\"color: #000000; font-size: 15px; font-family: Quicksand; font-weight: 300;\" data-fusion-font=\"true\" data-fusion-google-font=\"Quicksand\" data-fusion-google-variant=\"300\">In the event of any inconsistency between this policy and the applicable agreement, the provisions of the agreement shall prevail, subject to any mandatory provisions of applicable law.<\/p>\n<p><img decoding=\"async\" class=\"lazyload aligncenter wp-image-4230 size-full\" src=\"https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x.png\" data-orig-src=\"https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x.png\" alt=\"\" width=\"1287\" height=\"96\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271287%27%20height%3D%2796%27%20viewBox%3D%270%200%201287%2096%27%3E%3Crect%20width%3D%271287%27%20height%3D%2796%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x-18x1.png 18w, https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x-200x15.png 200w, https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x-300x22.png 300w, https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x-400x30.png 400w, https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x-600x45.png 600w, https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x-768x57.png 768w, https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x-800x60.png 800w, https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x-1024x76.png 1024w, https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x-1200x90.png 1200w, https:\/\/livinsoft.com\/wp-content\/uploads\/2026\/11\/logo_band_colored@3x.png 1287w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1287px) 100vw, 1287px\" \/><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-4216","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v27.7) - 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