Sales and Refund Policy

1. Sales Terms

Livinsoft provides cloud-based software solutions for businesses. Our products and services are not sold directly through our website.

Our software services are provided based on customized quotations and Software License and Service Agreements executed between Livinsoft and its customers.
The scope of services, subscription period, pricing, payment terms, and other commercial conditions are defined in the relevant quotation and agreement.

2. Service Delivery

Access to Livinsoft software is provided in accordance with the terms and conditions agreed upon between the parties.

All software services are delivered digitally, and no physical products are shipped or delivered.

3. Cancellation and Refund Policy

As Livinsoft services are provided on a contractual subscription basis, subscription cancellations and refund requests are subject to the terms and conditions specified in the agreement executed between the parties.
Cancellation requests submitted during an active subscription period are governed by the termination provisions of the applicable agreement.
Refund requests may be reviewed in cases of incorrect or duplicate payments, failure to provide services in accordance with contractual obligations, or mutual agreement between the parties.
All mandatory rights and protections provided under applicable laws remain reserved.

4. Cancellation and Refund Requests

Customers may submit subscription cancellation or refund requests in writing through Livinsoft’s official communication channels.

All requests will be reviewed in accordance with the applicable agreement and relevant legislation, and customers will be informed of the outcome.

5. Contractual Provisions

This policy is provided for general informational purposes.

The detailed terms and conditions governing the commercial relationship between Livinsoft and its customers are set forth in the agreement executed between the parties.

In the event of any inconsistency between this policy and the applicable agreement, the provisions of the agreement shall prevail, subject to any mandatory provisions of applicable law.